Terms of service.

It is completely normal that at times, unforeseen circumstances may get in the way of an appointment. However, please note that a cancelled/rescheduled appointment not only affects you, but myself and other clients. I have set aside time specifically for you, meaning I also miss an appointment that could have been available for another client.

48 hours notice is required for any rescheduled appointment/cancellation, microblading bookings require at least 1 month notice. If you cancel after this time frame or do not attend your appointment, your deposit will be retained. 

Lateness puts pressure on the daily schedule, please notify me as soon as possible to ensure I can still accommodate your appointment. If your appointment needs to be rescheduled due to your lateness it will be recognised as a no-show and the following applies: 

If the time left is sufficient to go ahead then the treatment will go ahead however I cannot guarantee you will get the full time that would have originally been given to you, I will do what I can within the time. Full treatment price will be payable.

If insufficient time is left to do the treatment it would be classed as a no show and your booking deposit will be lost.

Copyright © 2024 Isabella Lowe, all rights reserved.